Privacy Policy for Thomas Landscape Services

Introduction

At Thomas Landscape Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, whether through our website, phone, or in-person consultations. We offer comprehensive landscaping and exterior property maintenance solutions, including lawn care, mowing, trimming, plant maintenance, landscape installation, seasonal cleanup, and general grounds upkeep for residential and commercial properties in Southwest Florida. By engaging with our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information to provide and improve our landscaping services to you.

• Personal Identification Information: This includes your name, mailing address, email address, phone number, and property address when you request a quote, schedule a service, or sign up for our services.
• Service-Related Information: Details about the landscaping services you request, your property specifications, service history, and any specific preferences or instructions you provide to us to ensure tailored service delivery.
• Financial Information: For processing payments, we may collect billing addresses and payment details. However, we do not store full credit card numbers; these are processed securely by third-party payment processors.
• Website Usage Data: When you visit our website, we may automatically collect information about your device and browsing actions, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits. This helps us understand how our site is used and improve its functionality.

How We Use Your Information

The information we collect is used in various ways to provide and improve our services:

• To Provide and Maintain Services: To schedule appointments, deliver our landscaping services (lawn care, mowing, shrub trimming, etc.), and manage your account.
• To Communicate with You: To respond to your inquiries, provide service updates, send invoices, or notify you about changes to our services.
• For Billing and Payment Processing: To process your payments for services rendered.
• To Improve Our Services: By analyzing usage data and feedback, we can enhance our service offerings and customer experience.
• For Marketing and Promotional Purposes: With your consent, we may use your contact information to send you updates about new services, special offers, or other information we think may be of interest to you. You can opt-out at any time.
• To Comply with Legal Obligations: To meet legal or regulatory requirements.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal identification information to outside parties without your consent, except in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, conducting our services, or serving you, provided those parties agree to keep this information confidential. This includes payment processors, scheduling software providers, and IT support.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity. We will notify you before your personal data is transferred and becomes subject to a different Privacy Policy.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. We utilize secure servers, encryption, and other physical, electronic, and procedural safeguards to protect your data from unauthorized access, use, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

Cookies and Tracking Technologies

Our website may use "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. We use cookies to:

• Understand and save your preferences for future visits.
• Compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. However, turning off cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, your data, or would like to exercise one of your data protection rights, please do not hesitate to contact us:

Thomas Landscape Services